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Do you have a question?

Frequently Asked Questions ‍(FAQ)

You may have questions about our packages or our services. Below is an overview of our most frequently asked questions.

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General questions

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No, we also offer fixed fees. Please contact us we can go over what suits you best.

All of our packages include design and copywriting.

We will make sure you optimize all points within your email marketing.

In the monthly meeting we discuss the following topics:

Monthly KPI report

In this report we show exactly what the results are within the campaigns and flows. Based on these statistics, we make a follow-up plan how we will set it up next month.

Upcoming sales

If you have any upcoming sales we will discuss this so we can include it in our content calendars.

Content calendar next month

During the call we discuss the next month’s content calendar. You can approve this at a later time.

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Before we start, we begin with a detailed audit in which we see exactly all the areas for improvement.

Kick-off phase (Phase 1) (2 weeks after agreement)

Then we start setting up the high converting flows to warm up the account correctly. In this phase you will also get the content calendars from the Warm-up phase.

Warm-up phase (phase 2)

After this phase continue to warm up the account using high converting campaigns. In this phase we create the other high converting flows and will put them online in the next phase. In this phase, again, you will also get the content calendar from the take-off phase.

Take-off phase (phase 3)

Next, we turn on the flows from the Kick-off phase, and start creating the remaining flows that will go online after this phase.

The full segmentation and A/B testing strategy is also set up here.

After this phase, your account is fully warmed up and regular activity begins.

Yes! Single assignments can be requested through our contact form.

Yes, currently we only work with Klaviyo. If you are using another program, no problem.

We will transfer it for you free of charge.

Performance Based questions

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It’s a way of working where you pay for results. Instead of a flat fee or hourly rate, you pay based on performance.

The percentages are listed by package on our rates page.

No, within our Performance Based process we set up all the flows for you for the best possible results.

The flows are optimized to achieve the best results.

Every month we analyze the data to see if we can add a new flow somewhere to increase your revenue.

Relax!

We take over your account completely.

This means that everything is included in the package, from strategy to optimization.

All you have to do is check the content calendar and control the final emails yourself.

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With the bronze package, you have 3 campaigns per month.

With the other packages, the number of campaigns depends on the strategy. In some sectors, it is preferable to mail more often than other sectors.

So the campaign frequency depends on the sector and the statistics. We will do everything we can to find the sweet spot for your account.

Performance Based is for every DTC webshop that brings in an average of more than $20,000 in revenue each month, regardless of the industry.

B2B emailmarketing questions

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Our B2B email marketing services are exclusively project-based, as they are customized to meet your specific needs.

The scope of our services will depend entirely on what your requirements are.

We ensure a successful collaboration by understanding your business, developing tailored strategies, setting clear objectives, analyzing data, continuously optimizing and valuing your feedback.

We will schedule monthly analysis meetings based on your requirements and provide you with regular updates.

We work with a no bullship approach:

We’ll start each project by doing some research, where we’ll talk about what you need.

After that, we’ll take a look at your brand and figure out how to reach the people you want to reach.

Then, we’ll come up with a plan for growth and set clear goals for how we’re going to achieve them.

We believe in simplicity and removing anything unnecessary.

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Currently we’re only working with Klaviyo. But we can do integrations from all other ESP’s to Klaviyo.

When it comes to B2B email marketing, the possibilities are vast. Here are some key things you can achieve with B2B email marketing:

(1) Lead generation

(2) Promoting products/services

(3) Customer retention

(4) Inform your customer base with regular newsletters

These are just a few of the many possibilities and advantages that B2B email marketing can offer.

Let’s discuss how our services can help you achieve your specific business goals.

 

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